01479 872262

FAQs

Grantown Community Cinema

Film classifications, dogs, food, toilets, parking and more

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Frequently Asked Questions

Everything you need to know about Grantown Community Cinema

I don't like buying online, how can I get a ticket?

We always keep a number of tickets available to purchase 1/2 hour before the film starts which is when the doors open.  As a general rule the number held back is 8.  

Can you reserve a ticket for me and I'll pay on the door?

Unfortunately no.  Please be aware that as a community cinema we are run by volunteers and there is a limit to how much admin and paperwork we can all logistically access and keep a track of.  Please either buy online, or be at the door 1/2 hour before the showing and we will have tickets available.

Why can't I buy a ticket from the YMCA?

It would not be fair to ask the YMCA staff to keep a note of all the tickets they had sold, when there are various members of staff who are already stretched to their limit.  Also, any tickets we do not sell online, we are unable to contact you should there be a problem with the showing, or should we need to cancel and refund you.

DO YOU HAVE TOILETS?

Yes we have toilets on site. 

DO YOU HAVE DISABLED SEATING?

We offer a front row of seats with no steps, specifically for those who are disabled or cannot walk up stairs. Wheelchairs can be placed in the front of the auditorium. We also have ramped access at the entrance. We accept registered guide dogs.

DO YOU OFFER FOOD?

We have a limited selection of snacks, and cold drinks are available and for some performances a licensed bar will be supplied.

CAN I HIRE THE CINEMA FOR A PRIVATE EVENT?

Yes you can!  The cinema diary is held by the team at the YMCA and they can advise on costs, access and availablity.  Please get in touch with them directly by emailing grantowncommunitycentre@gmail.com

Can my children go to the cinema unaccompanied?

Children under 8 years old cannot attend a screening unaccompanied (regardless of film certification). They should be accompanied by an adult aged 18 years or older.

Children under 12 cannot attend a screening unaccompanied after 7pm (regardless of film certification).

How do I know if a film is suitable for my family?

We will always advertise the British Board of Film Classification (BBFC) certificate for each film.  You can visit their website for more information and search by film too.

U = Suitable for all ages
PG = Parental Guidance (mild peril in places)
12A = Suitable for ages 12 and over (younger than 12 must have adult supervision)
12 = Suitable for ages 12 and over
15 = Suitable for 15 years and over
18 = Suitable for ages 18 and over

CAN I BRING MY OWN FOOD?

We respectfully ask that only food bought at the kiosk is consumed in the Cinema.

DO YOU HAVE PARKING?

There is limited parking on the High Street and a small car park found a few meters from the Cinema too.

WHERE ARE YOU BASED?

You will find us at the Grantown YMCA Community Centre, 80 High Street, Grantown on Spey, PH26 3EL. Telephone 01479 872262

ARE YOU A CHARITY?

Yes we are. We operate in conjunction with the Grantown YMCA, Charity No. SCO22363. All proceeds go towards maintaining the equipment, funding future events and helping maintain the community centre.
Still got questions?

No problem, just contact us, and we’ll do our best to answer any queries.

We received a Magic Little Grant through the partnership between Localgiving and People’s Postcode Trust